Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and Human AI governing your use of our websites, applications, APIs and related services (the "Services"). By using the Services, you agree to these Terms.

If you use the Services on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf. Separate written agreements with Human AI take precedence where they conflict with these Terms.

You must be at least 18 years old, or the age of majority where you live, to create an account. You are responsible for keeping your credentials secure and for all activity under your account.

You agree to provide accurate information and to notify us promptly of any unauthorized use of your account.

You may use the Services only in compliance with these Terms, our Acceptable Use Policy and all applicable laws, including laws governing aviation, vehicles, robotics, privacy and telecommunications.

You are responsible for obtaining any licenses, permits or approvals your operations require and for the devices you connect to the Services. Autonomous features are designed to operate within the boundaries you configure, and you remain responsible for supervising your operations.

Paid Services are billed on a usage-based or revenue-based basis, as described in your plan or order, and invoiced in recurring billing cycles. You authorize us to charge your designated payment method for all fees and applicable taxes when due.

If any balance is overdue, we may suspend access to some or all of the Services until the overdue balance is paid in full. Partial payments will be applied to the outstanding balance but do not restore access. Access is restored once the full overdue balance has been received.

Fees are non-refundable except where required by law or expressly stated otherwise. We may change fees with advance notice, and changes take effect at the start of the next billing cycle.

You retain ownership of the content and data you submit to the Services. You grant Human AI a limited license to host, process and use that content only as needed to provide, secure and improve the Services.

Our handling of personal information is described in our Privacy Policy and, for business customers, our Data Processing Agreement.

The Services, including software, designs, trademarks and documentation, are owned by Human AI and protected by intellectual property laws. Except for the limited rights granted in these Terms, no rights are transferred to you.

If you send us feedback, we may use it without restriction or obligation to you.

You may stop using the Services and close your account at any time. Any fees accrued before closure remain payable.

We may suspend or terminate access if you breach these Terms, fail to pay amounts due, create risk to people or property, or if required by law. Where reasonable, we will provide notice.

Except as expressly stated, the Services are provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law.

To the fullest extent permitted by law, Human AI will not be liable for indirect, incidental, special, consequential or punitive damages, and our total liability for any claim related to the Services will not exceed the amounts you paid us in the twelve months before the claim arose.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where local law requires otherwise.

We may update these Terms from time to time and will notify you of material changes. Questions can be sent to legal@humanai.app.